Frequently Asked Questions

VerVe BEAUTY AND MAKE-UP

VerVe is proud to be an Avenda Lifestyle salon. Aveda™, The Art and Science of Pure Flower and Plant Essences™, was founded in 1978 with the goal of providing beauty industry professionals with high performance, botanically based products that would be better for service providers and their guests, as well as for the planet.

Aveda manufactures professional plant-based hair care, skin care, makeup, Pure-Fume™ and lifestyle products. Headquartered in Blaine, Minnesota, Aveda is available in Aveda stores, and in nearly 7,000 professional hair salons and spas in 24 countries worldwide. Whether you’re new to Aveda or looking for a new experience, VerVe offers the full AVEDA experience from start to finish.

 

FACIALS

How often should I get a facial?

Depends on the skin regimen you and the esthetician discuss as well as your skin type. The average time is about every 4-6 weeks. 

Will I be naked for the facial?

During your facial you will be draped at all times. We recommend dressing down to your comfort level prior to wearing the facial gown provided. Our facials include a scalp and neck massage as well as a hand and foot massage, and we would like you to be as comfortable as possible during this 50 minute service.

What if I have allergies? Do you have products for waxing or facials that will be ok?

Yes! Please let your esthetician know prior to your service during your consultation. We also offer complimentary consultations if you would like to come in prior to scheduling a service to speak with an esthetician to discuss your skin and what we can offer.  

 

VerVe LOYALTY PROGRAM

Do you offer any loyalty programs?

Yes! When you purchase a gift card of $600 or more, we give you 10% extra!

 

HAIR SERVICES

Why are your hair prices quoted with a +?

Our haircuts include a personalized consultation, shampoo in our wet lounge, cut/style as well as home care recommendation to recreate your look at home.  

Our technical team's performance is measured by experience, expertise, and education. VerVe promotes our hair staff through a level system. Prices will vary by technician depending on their promotion. We are continually searching for and developing state of the art techniques and services for you and your lifestyle.

 

LASHES

What side effects could I see from lash extensions?

Most guests do not see any side effects from Lash Extensions. If you experience any side effects, it could be mild irritation of the eye caused by the adhesive which should only be present immediately after the service. If you experience any other side effects, please let us know within 24 hours. 

How do I care for my lash extensions at home?

Your technician will recommend a glycol-free make up remover and face cleanser. With lash extensions you will not need to use mascara, however if you would like to, please use a glycol-free mascara. We recommend not rubbing or picking at your lashes and using the recommended brush to keep them from getting tangled.  

 How long do lash extensions last? How often will I need to have them rebalanced?

After your initial visit we recommend scheduling an appointment every 2-3 weeks so that we can see your growth pattern of your eyelashes and rebalance.

 

MASSAGE

Will I be naked during my massage?

During all our spa services, you are fully draped and covered. Only the necessary body part will beexposed then covered again as the technician moves to the next area. We recommend removing all clothing and undergarments, however please feel comfortable dressing down to your comfort level as our technicians can accommodate any amount of clothing.  

 

NAILS

What is shellac polish? How long will it last?

Shellac is a gel based polish that is dry the minute you leave the salon and will not chip or dull for up to 14 days. Learn more about Shellac here: http://www.cnd.com/Products/Color/shellac-intro.aspx

 

WAXING

 How do I prevent in grown hairs after waxing?

 In grown hairs are caused by the hair follicle not growing back straight after shaving or waxing. It is a common side effect and can be prevented easily. We recommend gently exfoliating while in the shower every other day after waxing. Once out of the shower we recommend an after-wax calming cream like PFB-Vanish to use every day. More on PFB-Vanish can be found here: http://www.pfbvanish.com/

 How do I get the best results from my waxing service?

We recommend waiting two to three weeks between services (or before waxing) as the hair needs to be at least a quarter inch before we can wax. As you continue waxing the hair will grow back thiner and finer and therefore you may be able to increase your time between waxing to four weeks.

 What is the proper amount of time to wait between my waxing appointments?

We recommend waiting two to three weeks between services (or before waxing) as the hair needs to be at least a quarter inch before we can wax. As you continue waxing the hair will grow back thiner and finer and therefore you may be able to increase your time between waxing to four weeks.

What if I don't want the backside waxed during the bare bikini?

Just mention it prior to your visit or during your wax consultation.

 

WEDDINGS AND SPECIAL EVENTS

Do you allow champagne during my wedding services?

We do, you will need to provide and pour for you and your guests at the time of the visit. If you would like for us to provide Orange Juice, or any other food and beverage, please contact our special events coordinator: reservations@gadabout.com.

Do I have to prepay for my wedding services?

We recommend prepayment for all group and wedding party services. This will allow less stress and challenge for you and your guests on the date of the services.  This way you can all come in, enjoy your services and go.

Does VerVe host corporate events?

Yes! We would love to host your corporate events! Please contact our special events coordinator to help set it up: reservations@gadabout.com.

Will you come to my hotel before my wedding to do my hair?

We do offer onsite services although we try to encourage guests to come into our salons when we are open (Tuesday-Saturday’s) as this is a hardship on our salons when stylists are away. We require at least three or more guests needing services for a technician to come on site. Our special events coordinator can provide you with pricing and more details: reservations@gadabout.com.

What is the best time to have a facial before my wedding?

Depends on the skin regimen you and the esthetician discuss and your skin types needs, however we recommend no closer than three days prior to your big day!

Do you offer discounts if I bring in my whole wedding party?

We offer a loyalty program that might offer a discount for your wedding party. When you purchase a gift card of $600 or more, we give you 10% extra! Our special events coordinator can provide you with more details: reservations@gadabout.com.

Do you offer any loyalty programs?

Yes! When you purchase a gift card of $600 or more, we give you 10% extra!

 

 GIFT CARDS

How do I find out the balance on my gift card?

You can do this via Live Chat from our website, email at reservations@gadabout.com or by calling 520-325-3300

I can't get my gift card to print...help?

We are so sorry you are experiencing difficulties with our website! Please call us at 520.322.9434 or start a Live Chat.  

I lost my gift card, what do I do?

We will try to locate it for you, however we cannot guarantee replacement and may need proof of purchase from you prior to being able to replace. Please call 520.322.9434 to discuss the options.

My recipient did not receive their email for a gift card, what do I do?

This can happen when the recipient’s junk email filter is set, or when VerVe is not a trusted sender. You may log into your account and resend the message or you may contact us directly at 800.600.3662

Do you offer any loyalty programs?

Yes! When you purchase a gift card of $600 or more, we give you 10% extra!

 

OTHER VERVE QUESTIONS

How do can I get Gadabout to donate to my charity or event? 

VerVe participates in many events and charity organizations in Tucson! At VerVeSalonLifestyle.com, please visit our community page and check out the details. 

Why do I need to come to the resource center to turn in my application? 

We like to meet with guests personally and have a one on one conversation before scheduling an interview.

Is VerVe hiring?

VerVe is always hiring! Please come to our Resource Center to bring your application! While you are here, we can let you know the immediate positions we are hiring for, however they are always changing and we like to keep applications on hand for six months!